Important Announcement: HID Products End of Life Notice
Kate Bennett • October 21, 2025

HID EOL's Several Products, What You Need To Know:

          At Tx Systems Inc, we pride ourselves on providing our customers with the most reliable and cutting-edge authentication solutions. As a decades-long trusted distributor of HID products, we want to keep you fully informed about critical product lifecycle updates that may impact your security infrastructure.


          HID has officially announced the End of Life (EOL) for several products, including the Crescendo 2300 and 3000 Cards, the Crescendo Key v1, and the Mini Token. Below, we’ve answered a few frequently asked questions from customers. Rest assured that our team at Tx Systems can assist you through this transition.

Customer FAQ: HID Product End of Life Announcement

Q: Which HID products are affected by this End of Life announcement?

A: Crescendo 2300 and 3000 Cards, Crescendo Key v1, and the Mini Token.

Q: What is the upgrade to the Crescendo 2300 and 3000 Cards?  

A:  Upgrade to the Crescendo 4000 Series, offering enhanced capabilities. For FIPS-compliant users, the upcoming Crescendo 4000 FIPS 140-3 Card is recommended.

Q: What is the upgrade to the Crescendo Key v1? 

A: Transition to the Crescendo Key v3, designed with improved security, performance, and usability.

Q: What is the upgrade to the HID Mini Token?

A: Explore the HID ActivID One-Time Password (OTP) Token solutions for modern, secure OTP authentication.

Customer FAQ: End of Life Timeline

Q: When is the Last Time Buy date for these products?

A: The Last Time Buy date is October 31, 2025. After this date, these products will no longer be available for purchase from the Manufacturer.

Q: Can I still receive technical support after the Last Time Buy date?

A: Yes. Full technical support will be available for one year after the Last Time Buy date to help you with any issues or questions.

Q: Will there be any software updates or patches after the Last Time Buy date?

A: No new upgrades or service packs will be released. Only critical security hotfixes will be provided if necessary.

Q: Why Act Now?

A: Upgrading to the latest HID products through Tx Systems not only ensures continued security compliance but also delivers superior functionality.

          Example: The Crescendo 4000 series and Crescendo Key v3 feature:

  • Advanced cryptographic strength
  • Enhanced user convenience and design
  • Support for the latest security standards
  • Extended vendor support and software updates


How Tx Systems Can Help You

          We understand that transitions can be complex. Our knowledgeable team at Tx Systems is ready to guide you every step of the way, from product selection and ordering to migration and technical support.


         If you have questions about your current HID products or would like to discuss migration options, please contact your Tx Systems Inc representative today, or reach out to our main line at (858) 622-2004

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